Privacy Policy

Updated September 11, 2026

This policy explains how Prime Home Buyers ("we," "us") handles information collected through this website and its seller inquiry form.

Information we collect

When you contact us, we collect the details you provide, such as your name, phone number, email address, property address, preferred contact time, property condition, selling timeline, and messages. We also keep your communication preferences and any text-message consent you provide. Please do not submit Social Security numbers, banking details, or identification documents through this form.

Our hosting and form providers may process technical information such as IP addresses, browser details, request times, and cookies or similar technologies used to operate and protect their services. The review feature uses a daily hashed IP identifier to limit spam.

How we use information

We use your information to respond to your inquiry, understand the property and your situation, arrange conversations, evaluate a possible transaction, coordinate closing, and maintain related records. We also use information to operate the website, prevent abuse, and handle privacy requests.

Who receives information

We communicate directly with sellers. When needed for a transaction, we share relevant seller contact and property details with the title company handling closing. Before closing, we do not distribute seller contact details to outside buyers or joint-venture partners. Closing does not itself authorize us to distribute your contact details for marketing.

Service providers process information for website hosting, form submissions, customer relationship management, email, and communications. Our inquiry form is provided through Closer Control, which uses HighLevel technology. These providers process information to support those services. The title company may maintain its own transaction records under its own privacy practices. We may also disclose information when legally required or necessary to address fraud, security threats, or legal claims.

We do not sell seller contact details or share them with third parties for their marketing. Mobile numbers, SMS opt-in information, and consent are not sold or shared for third-party marketing or promotional purposes. Providers supporting delivery of our messages may process this information for that purpose. Sharing details with title does not transfer your SMS consent to title or another business.

Your communication choices

Text-message consent is optional. If you opt in, messages concern your property inquiry and scheduling follow-up conversations. You can reply STOP to opt out, or HELP for assistance. You can also call (254) 765-9760 or email infoprimebuyers@gmail.com to update your contact preferences. You may contact us without consenting to texts.

Public reviews

If you submit a review and give publication permission, your chosen display name, rating, review text, and submission date may appear publicly after moderation. Do not include property addresses or other private information in a review. Contact us to request removal or correction.

Retention and your requests

We retain information as needed for the inquiry, transaction, recordkeeping, legal obligations, and resolving disputes. Closing does not automatically delete transaction records. You may request access, correction, or deletion by emailing us. We may need to verify your identity and may retain records required for legal or transaction purposes. Additional rights may apply under the laws applicable to you; if you disagree with our response, reply to request further review.

Security and other services

No internet transmission or storage system is completely secure. Use the title company's approved process for sensitive closing documents. External services linked from this website have their own privacy practices. Browser cookie controls may affect embedded form functionality.

Updates and contact

We will post policy changes here with an updated date. For privacy questions or requests, email infoprimebuyers@gmail.com or call (254) 765-9760.